FAQs

How to install cameras?

Our wireless cameras come with easy step-by-step guides for quick setup, ensuring that even those who are not tech-savvy can navigate the installation process smoothly. With detailed illustrations and clear instructions, you can have your camera up and running in no time, providing you with peace of mind through home security.

What is the warranty period?

All clevercam products include a comprehensive warranty that specifically covers any manufacturing defects that may arise during normal use. This warranty duration is detailed and described in the user manual, which can vary from product to product based on their individual specifications and features. It is essential for users to read the warranty information thoroughly to understand the coverage and limitations applicable to their specific clevercam product.

Can I access footage remotely?

Yes, our cameras support remote viewing on your smartphone , pc , nvr or tablet, allowing you to monitor activities in real time, receive notifications directly to your device, and review recorded footage whenever necessary. This feature brings peace of mind to your home or business security, ensuring that you have continuous access to your surveillance from virtually anywhere.

Do cameras work without Wi-Fi?

Cameras need Wi-Fi for live streaming, allowing users to share their footage in real-time. However, these devices are capable of recording locally without an internet connection. This flexibility is particularly useful in areas with unstable or no internet access. Additionally, SIM-based cameras specifically operate with a SIM card or a Local Area Network (LAN), ensuring that users have options for connectivity based on their requirements and resources, which makes them versatile for various situations such as outdoor events, remote locations, and more.

Is installation support available?

Yes, we offer installation assistance through our customer support team, which is available to help you with any questions or concerns you may have. Our trained professionals are ready to guide you through the entire process, ensuring that your installation is smooth and efficient. Please feel free to reach out whenever you need assistance, as we are committed to providing the best service possible to all our customers.

How secure is my video data?

Your footage is encrypted and stored securely to protect your privacy at all times.